SmokePilot Enterprise is for ISPs, telecoms, government networks, and infrastructure teams that need more than software — they need a partner. Dedicated support, invoice billing, SLA guarantees, and a named contact who picks up the phone.
Large organisations don't just buy software. They buy certainty. Enterprise gives you the commercial framework that procurement, legal, and IT security need.
One price, one invoice, one relationship. Need something custom? We'll talk.
At €499/year, Pro is the right choice for most ISPs and teams who self-manage. You get full Pro features, email support, and it's a card swipe away.
Enterprise at €1,499/year exists for organisations where the cost of a slow support response exceeds the cost of the license. Government networks, national telecoms, financial infrastructure — teams where a degraded monitoring tool is itself a compliance risk.
The price difference buys you certainty: a phone number, a named person, a written SLA, and an invoice that goes through your procurement system without friction.
If you're not sure which plan is right, get in touch. We'll tell you honestly.
| Feature | Community | Pro | Enterprise |
|---|---|---|---|
| Price | Free | €499/yr | €1,499/yr |
| All 4 graph styles | ✓ | ✓ | ✓ |
| Target + group management | ✓ | ✓ | ✓ |
| Multi-user auth + RBAC | ✓ | ✓ | ✓ |
| Stale probe detection | ✓ | ✓ | ✓ |
| Read-only REST API | ✓ | ✓ | ✓ |
| Distributed slave probes | — | ✓ | ✓ |
| Write API + unlimited tokens | — | ✓ | ✓ |
| Wildcard group permissions | — | ✓ | ✓ |
| Alerting (coming soon) | — | ✓ | ✓ |
| Installations | 1 | 1 | Unlimited |
| Support | GitHub issues | Email 48h | Slack + Phone |
| SLA guarantee | — | — | ✓ |
| Named support contact | — | — | ✓ |
| Invoice / PO billing | — | — | ✓ |
| Onboarding call | — | — | ✓ |
Fill in the form and we'll get back to you within one business day. No sales pipeline, no automated sequences — a real reply from a real person.